Information for RTOs
2019 Calendar Year Tuition Assurance
TAFE Directors Australia (TDA) is no longer a tuition assurance operator.
All Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) Australian education providers are subject to the Tuition Protection Service (TPS) Levy, as stated in the Education Services for Overseas Students (TPS Levies) Act 2012. See also the Education Services for Overseas Students Act 2000 and the National Code of Practice for Providers of Education and Training to Overseas Students 2018.
Registration on CRICOS, for Australian education providers, allows the provider to recruit and make course offers to overseas students, and to enroll and teach overseas students studying in Australia on a student visa.
The Australian Government seeks to assist international students, whose education provider is unable to fully deliver their course of study, through the TPS.
Commonwealth VET Student Loans and FEE-HELP funded tuition
The Commonwealth Government is responsible for tuition assurance arrangements for the Vocational Education and Training (VET) sector and for the Higher Education sector for the 2019 calendar year for tuition funded through its student tuition loan schemes (VET Student Loans and FEE-HELP).
Information on these tuition assurance arrangements is available through the Commonwealth Department of Education and Training (DET).
You can also e-mail DET for:
VET Pre-paid fees in excess of $1500
The requirements for tuition assurance for pre-paid fees in excess of $1500 is set out in Standard 7.3 and Schedule 6 of the Standards for Registered Training Organisations (RTOs) 2015 (the Standards).
Under Schedule 6, TAFEs and TAFE Divisions of Dual Sector Universities meet the requirements for protecting fees pre-paid by individual learners, or prospective learners, for tuition services through being a Government Entity and by having implemented a policy addressing learner fee protection arrangements.
If the TAFE, or a TAFE Division of a Dual Sector University, is unable to provide services for which the learner has pre-paid fees in excess of $1500 the policy details how the learner will:
- be placed into an equivalent course such that:
- the new location is suitable to the learner; and
- the learner receives the full services for which they have pre-paid at no additional cost to the learner; or
- be paid a refund of any pre-paid fees for services yet to be delivered above the threshold payment amount, that is pre-paid fees for services in excess of a total of $1500.
Higher Education Pre-paid fees
Under Clause 6.2 1. i. of the Higher Education Standards Framework 2015 (HES Framework) TAFEs and Dual Sector Universities, as Government Entities, will have credible business continuity plans and adequately resourced financial and tuition safeguards to mitigate disadvantage to students who are unable to progress in a course of study due to unexpected changes to the higher education provider’s operations, including if the provider is unable to provide a course of study, ceases to operate as a provider, loses professional accreditation for a course of study or is otherwise not able to offer a course of study.
More general enquires may be directed to firstname.lastname@example.org